Support Worker Street Team

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness.

Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points;
Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #One Team ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

Our Edinburgh Street Team responds to people sleeping rough, meeting them where they are and providing the crucial first link to care. The street team are out in all weathers, actively reaching out to people on foot, e-bikes, or in cars, and walking alongside them to find solutions out of rough sleeping and begging. The team is out in the community, building relationships and walking alongside people, finding creative solutions to rough sleeping and begging that are holistic, person-centred, and sees the person as a whole.

Supporting someone through the initial steps of the journey from rough sleeping to more settled arrangements is challenging but incredibly rewarding. In this role, you will have the opportunity to work with those furthest removed from society and show them that they matter.

The Street Team relies on relationships with internal and external services to create plans with individuals, with the goal of not only surviving but thriving. The street team works together, drawing on each team member's experience and individual working style to reach as many people as possible. The Street Team offers the opportunity to work independently and be part of a team.

The Support Worker role is to support and engage with people, whatever stage of their journey they’re at, using a trauma-informed approach.

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support,…