Casual Support Worker
Listed on 2026-02-28
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Healthcare
Community Health, Mental Health
Overview
Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue
Post: Support Worker Service:
Housing & Community Support Services (HACSS)
Base: The Action Group, The Prentice Centre, Edinburgh (or regional base as set by line manager)
Line Managed by: Practice and Wellbeing Leader
Salary: Casual rate, £12.60 per hour. Sleepover rate (if applicable) £100.80 per night.
Hours: Casual hours
Notes: Due to visa restrictions and shift requirements, candidates on restricted visas may be offered a maximum of 15 hours per week. This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK without requiring sponsorship.
To learn more about our recruitment process please click the link - Our Recruitment Process
To support our commitment to a fair and inclusive recruitment process, all candidates are invited to optionally complete the Equal Opportunities Form for Applicants and Equality Statement | The Action Group. If you require any adjustments to take part in the recruitment process, please let us know, and we will support you.
Regulated role: This is a regulated role and requires PVG Disclosure Scotland membership for adults and children. Candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries (cost borne by the candidate). For registered Care Inspectorate services, applicants must be at least 18 years old.
Contact: The Action Group Recruitment - re |
Main PurposeThe main purpose of this post is to provide a caring, efficient and effective 24/7 support service to people who use The Action Group’s Services. This includes supervising and participating in various support activities to enrich opportunities and promote choice. The main duties are described under two headings:
Specific Duties and General Duties.
The Role
Specific Duties
- Practice the TAG Key Worker system, organizing support plans and case reviews with relevant stakeholders, ensuring effective handovers between staff, and maintaining records and case files.
- Promote the physical and emotional wellbeing of the people we support; support self-care, conduct risk assessments, etc.
- Develop meaningful and trusting relationships with the people we support; help gain insight into behaviour, attitudes and reactions.
- Encourage independence in daily living activities and provide support as needed (e.g., housework, food preparation, household admin).
- Promote people’s hobbies, interests and activities; encourage participation in community life. For Children and Adults in Transition services, this may include organising day trips and activities with young people and accompanying them to sporting activities as appropriate.
- Directly assist with personal care as required.
- Support effective communication and self-advocacy for the people we support.
- Advocate on behalf of the people we support when needed (e.g., liaising with external organisations regarding benefits, education, tenancy and employment).
- Work with relatives and carers (e.g., arranging support plans, addressing complaints) and involve them where appropriate.
- Identify local services, amenities and organisations available to people we support.
- Work with individuals and groups as required by need.
- Participate in various shift patterns, including evenings and weekends where applicable.
- Regularly undertake sleepover or waking night duties where required.
- From time to time, cover short-term absences of other team members.
General Duties
- Read and work in accordance with TAG’s Mission, Aims & Objectives and current Business Plan.
- Manage own work time effectively and maintain appropriate paperwork and filing systems.
- Treat everyone with consideration and respect; ensure clear and courteous communication.
- Maintain up-to-date compliance with TAG policies and procedures and care standards.
- Promote and respect individual rights and responsibilities at all times.
- Maintain confidentiality appropriate to the role.
- Assist your manager and colleagues as appropriate.
- Take responsibility for own CPD and support TAG in maintaining Investors In…
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