Outpatient Services Manager
Listed on 2026-03-04
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Healthcare
Healthcare Administration, Healthcare Management
Location: Edinburgh (primary base) with occasional travel to Castle Craig Hospital, Scottish Borders
Start Date: May 2026
About Castle HealthAt Castle Health, we have a clear purpose: to Change Minds, Change Lives, and Change Hearts. We envision a world where high-quality addiction and mental health treatment is accessible to all, and where recovery means living a meaningful, purposeful life.
Castle Health Outpatient (CHO) is our expanding integrated outpatient psychiatry and psychotherapy service. Supporting over 200 patients across online and in‑person settings, CHO provides coordinated, multidisciplinary care for individuals entering treatment directly or transitioning from our residential programmes.
CHO currently operates under Castle Craig Hospital’s Healthcare Improvement Scotland (HIS) registration and is progressing toward its own independent registration as the service grows.
The opportunityWe are seeking a highly experienced Outpatient Services Manager to provide overall leadership, governance, and operational oversight for the entire CHO outpatient service, including both its psychiatric and therapeutic components.
Reporting to the Medical Director (Responsible Individual), you will be accountable for service quality, workforce leadership, patient experience, regulatory compliance, and ongoing development of CHO as a modern, integrated outpatient service. You will also maintain a small clinical caseload to stay close to practice.
This role is suited to a senior clinician who combines strong clinical judgement, people leadership, and operational capability, with a passion for shaping high‑quality, patient‑centred services.
- HCPC‑registered Allied Health Professional or
- Accredited Psychotherapist (BACP, UKCP, BABCP, COSCA, or equivalent)
- Extensive experience in mental health and/or addiction treatment settings.
- Proven experience providing clinical supervision.
- Demonstrated leadership and team‑management experience.
- Experience in clinical governance, service improvement, or change management.
- Comfortable using digital clinical systems and remote‑care platforms.
- Strong clinical judgement and governance awareness.
- Supportive, confident, and values‑driven leadership style.
- Comfort working with complexity, clinical risk, and dispersed teams.
- High professional integrity and commitment to quality.
- Ability to think strategically and act operationally.
- Leadership or management qualification (Level 5 or above).
- Experience with Healthcare Improvement Scotland standards.
- Experience managing hybrid/remote clinical teams.
- Experience in service administration, business processes, or operational leadership.
- A senior leadership role shaping a growing integrated outpatient service.
- High level of influence on service model, culture, and future development.
- Close working relationships across a multidisciplinary clinical leadership team.
- Strong governance infrastructure and organisational support.
- Ability to maintain clinical practice alongside leadership responsibilities.
- Hybrid working with flexibility between Edinburgh and the Scottish Borders.
- A values‑driven organisation where staff wellbeing and patient care come first
Should you require further details about the application process, please contact:
We also welcome informal conversations about the role.
To arrange a discussion, please contact Tracy Golombick, Head of People, Culture & Training at
Anticipated start date: 1 st May 2026
Castle Health Group is an equal opportunities employer and is committed to safeguarding adults at risk.
This role will fulfil the registered service manager role as part of registration with Healthcare Improvement Scotland
Application Questions:- Do you have experience delivering or managing hybrid or remote outpatient mental health services, including using digital clinical systems?
- Are you authorised to work in the United Kingdom, and will you now or in the future require sponsorship for employment visa status?
- Are you currently registered with a relevant professional body (e.g., HCPC, BACP, UKCP, BABCP, COSCA), and are you able to maintain this registration throughout your employment?
- Castle Craig is in a rural location near West Linton in the Scottish Borders with limited public transport. Do you have access to your own vehicle or reliable private transport to commute to work?
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