Clinic Manager

Clinic Manager - Edinburgh Clinic Manager and Medical Administrator PERMANENT ROLE 5 days per week (Mon-Sat) 9AM-5PM WORKING ONSITE The Company The business is private psychiatric practice with experience in psychiatric care that specialises in mental health and neuro-diverse conditions for all ages - anxiety, OCD etc

THE ROLE:

To lead the day-to-day running of the clinic, ensuring the smooth, efficient and professional operation of all administrative and clinical support functions. The postholder will be a proactive all-rounder, combining operational management with hands-on medical administration while delivering an exceptional patient experience. Responsible for:
Two Administrative Staff and the day-to-day operational and admin management of the clinic. Supporting 1 full time and 2 part time doctors. WHAT YOU WILL BE DOING:
· Take overall responsibility for the smooth day-to-day running of the clinic.
· Lead, supervise, train and support two administrative staff, managing rotas, workload and performance.
· Coordinate clinics and appointments for three consultant psychiatrists.
· Ensure the highest standards of patient care, customer service and confidentiality.
· Oversee referrals, appointments, medical correspondence and document production.
· Manage billing, invoicing, payment collection and financial administration.
· Maintain electronic medical records using Write Upp and ensure GDPR compliance.
· Monitor clinic performance and implement improvements to systems and workflows.
· Manage suppliers, contractors, premises maintenance and office equipment.
· Ensure compliance with Health & Safety, Infection Control, Safeguarding and Information Governance requirements.
· Act as first point of contact for operational issues, resolving problems efficiently WHAT YOU WILL BRING:
Previous experience managing a private healthcare clinic, medical practice or similar environment.
· Excellent leadership and people management skills.
· Strong organisational skills with the ability to prioritise competing demands.
· Excellent medical administration and medical terminology knowledge.
· High level of professionalism, discretion and confidentiality.
· Strong communication and interpersonal skills.
· Excellent IT skills including Microsoft Office and electronic medical record systems.
· A proactive, adaptable and hands-on approach with the ability to work independently. AS A PREREQUISITE FOR THIS ROLE YOU MUST HAVE A VALID UK WORK PERMIT Please contact me for more information