Health Improvement Worker - Milestone

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness.

Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points;
Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #One Team ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

The Health Improvement Worker delivers compassionate, person-centered care to individuals experiencing homelessness who face severe health inequalities, including complex trauma, mental health challenges, problem drug and alcohol use, and blood‑borne viruses (BBVs). Working as an essential part of a 24/7 residential care team at the Milestone Intermediary Care Unit (MICU), you will provide hands‑on clinical and practical support, including medication administration, harm reduction interventions, and 1:1 emotional support, to promote recovery and stability.

Through trauma‑informed practice and close collaboration with multi‑agency health partners, you will empower people to overcome barriers to their wellbeing, build resilience, and transition safely toward positive, long‑term outcomes.

The Milestone Intermediate Care Unit (MICU) is a ten‑bed Care Inspectorate registered care facility that provides short‑term residential care and support for vulnerable people recently discharged from the hospital who are homeless or at risk of homelessness, as well as those in the community where admission can lead to early intervention, prevent hospitalisation, or mitigate serious harm. The service supports people navigating multiple complex needs across physical health conditions, mental health challenges, and severe morbidity, including those requiring the initiation or stabilisation of medication‑assisted treatment for addiction, starting or adjusting treatment regimes for blood‑borne viruses, or needing to engage with intensive community care to manage complex wound infections and trauma related to substance use.

Accepting referrals from both in‑patient care through a step‑down pathway and the community through a step‑up pathway, MICU delivers a patient‑centred and trauma‑informed holistic package of care to facilitate recovery, address health needs, and offer connection to other community projects both within Simon Community Scotland and externally to enable a safe and appropriate discharge.

The shift patterns are 3 or 4 days over 7, day shift 7.30am to 7.45pm and waking night shift 7.00pm to 7.45am for a total of 37.5hrs per week.

• Service Delivery & Direct Support

• Harm Reduction & Health Support:
  Deliver practical harm‑reduction interventions (including Naloxone administration/guidance) Provide support to adhere to new and re‑started medication regimes and ensure prescriptions are accurate and taken as prescribed. Support to…