Clinic Manager

Clinic Manager - Edinburgh Clinic Manager and Medical AdministratorPERMANENT ROLE5 days per week (Mon-Sat)9AM-5

PMWORKING ONSITEThe Company

The business is private psychiatric practice with experience in psychiatric care that specialises in mental health and neuro-diverse conditions for all ages - anxiety, OCD etc

To lead the day-to-day running of the clinic, ensuring the smooth, efficient and professional operation of all administrative and clinical support functions. The postholder will be a proactive all-rounder, combining operational management with hands-on medical administration while delivering an exceptional patient experience.

Two Administrative Staff and the day-to-day operational and admin management of the clinic. Supporting 1 full time and 2 part time doctors.

• Take overall responsibility for the smooth day-to-day running of the clinic.
• Lead, supervise, train and support two administrative staff, managing rotas, workload and performance.
• Coordinate clinics and appointments for three consultant psychiatrists.
• Ensure the highest standards of patient care, customer service and confidentiality.
• Oversee referrals, appointments, medical correspondence and document production.
• Manage billing, invoicing, payment collection and financial administration.
• Maintain electronic medical records using Write Upp and ensure GDPR compliance.
• Monitor clinic performance and implement improvements to systems and workflows.
• Manage suppliers, contractors, premises maintenance and office equipment.
• Ensure compliance with Health & Safety, Infection Control, Safeguarding and Information Governance requirements.
• Act as first point of contact for operational issues, resolving problems efficiently.

Previous experience managing a private healthcare clinic, medical practice or similar environment.

• Excellent leadership and people management skills.
• Strong organisational skills with the ability to prioritise competing demands.
• Excellent medical administration and medical terminology knowledge.
• High level of professionalism, discretion and confidentiality.
• Strong communication and interpersonal skills.
• Excellent IT skills including Microsoft Office and electronic medical record systems.
• A proactive, adaptable and hands-on approach with the ability to work independently.

AS A PREREQUISITE FOR THIS ROLE YOU MUST HAVE A VALID UK WORK PERMIT