People & Culture Manager

People & Culture Manager

Searles Leisure Resort is a long‑established, family‑run holiday resort located on the beautiful Norfolk coastline in Hunstanton. For over 70 years, the resort has been one of the region’s most trusted destinations for UK seaside breaks, built around a simple motto: “creating happiness for all ages.”

As part of the wider Searles Leisure Group, an independent family business operating for more than 83 years, the resort is known for its friendly, welcoming atmosphere and strong community values. The group also includes Heacham Manor Hotel and Searles Sea Tours, offering the team opportunities to be part of a diverse and growing hospitality and leisure organisation.

HR and Finance Director

The People & Culture Manager will lead and deliver the company’s people strategy, focusing on creating an engaging, inclusive and high-performing workplace culture that supports company objectives and values. The role is responsible for attracting, developing and retaining talent through effective recruitment, employee engagement, learning and development, wellbeing initiatives, payroll management and HR systems ownership. It will champion the employee experience throughout the entire employee lifecycle, ensuring the company remains a great place to work.

• Lead the company’s People & Culture strategy to align with company goals.
• Champion and embed company values across all departments.
• Develop and implement employee engagement initiatives to improve morale, retention and performance.
• Coordinate employee surveys and feedback mechanisms, analysing results and implementing action plans.
• Design and manage employee recognition and reward programmes.
• Organise company events, team‑building activities and employee engagement campaigns.
• Promote a positive, inclusive and collaborative working environment.
• Develop initiatives that enhance the overall employee experience.

• Lead the recruitment strategy across the company.
• Manage the end‑to‑end recruitment process for management and specialist positions.
• Support managers with recruitment planning, interviewing and selection activities.
• Develop talent pipelines through partnerships, networking and community engagement.
• Strengthen the company’s employer brand through social media, recruitment platforms and local partnerships.
• Monitor recruitment metrics and identify opportunities to improve attraction and hiring outcomes.
• Represent the company at recruitment fairs, industry events, schools, colleges and community engagement activities to build talent pipelines, promote company branding and attract future employees.
• Work with the compliance manager to manage and develop the company's apprenticeship programmes and relationships with training providers to support employee development, career progression, succession planning and compliance requirements.
• Ensure a positive and engaging candidate experience throughout the recruitment journey.

• Design, coordinate and deliver engaging induction programmes for all new employees.
• Manage the onboarding process and work closely with managers to ensure new starters are successfully integrated into the company.
• Coordinate departmental training plans and support managers in developing employee skills and capability.
• Deliver training workshops and people‑focused development sessions across the company.
• Identify training and development needs through reviews and appraisals with managers.
• Maintain and monitor the training matrix, ensuring mandatory and role‑specific training is completed within required timescales.
• Manage and promote learning platforms and development resources to encourage continuous learning.
• Develop career development pathways and support succession planning initiatives across the company.
• Evaluate the effectiveness of training programmes and implement improvements where required.
• Promote a culture of continuous learning, professional development and internal progression.
• Support managers in identifying and developing future talent within their teams.

• Lead wellbeing initiatives that…