Lead People Operations Partner

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference.

If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

The Lead People Operations Partner is a trusted partner to business leaders, providing guidance, coaching, and support across all areas of People and talent. They work closely with managers to help navigate employee-related challenges, strengthen team effectiveness, and drive positive outcomes.

This role plays a key part in shaping and implementing people initiatives that improve organizational performance. The Lead People Ops Partner collaborates with leaders to develop practical strategies and solutions across areas like organizational design, change management, talent development, learning and growth, performance management, compensation and benefits, and employee relations.

• Partner with the business to lead organisation and leadership reviews, focusing on succession planning, talent development, and organizational health priorities.
• Acts as a change agent to the business by helping guide change and transformation – striving to lead toward best practice status.
• Serve as liaison between managers and employees; provide guidance to and coach managers and employees on People policies and processes, ensuring an exceptional customer experience.
• Analyse data and use insights of key metrics and trends to create actionable data for coaching and development. Develop plans and advise client leaders on implementation.
• Collaborate/liaise with COEs (compensation, benefits, talent, People operations, and learning and development) and business leaders to develop, implement, and communicate programs aligned to People functional goals.
• Maintain a deep understanding of the broader context of the People organization and the overall business in order to build effective and productive working relationships. Pursue elevating the impact of the function through continuous learning and effective partnerships with stakeholders that result in optimal quality of service, programs, and results delivered.
• Develop and oversee the implementation of People plans and solutions across multiple locations in order to achieve People initiatives.
• In partnership with legal, ensure compliance with company legal and People practices within area of responsibility and with legislative and regulatory requirements, standards and other relevant policies and guidelines.
• Participate in cross-functional work groups to gain and offer HR insight on business and operational challenges.
• In partnership with legal, lead and manage all employee-related matters including complex investigations.
• Lead, facilitate and/or participate in projects and training. Generate reports by developing queries for analysis and operational effectiveness.
• Process employee terminations and conduct exit interviews; ensure all relevant transactions are recorded in the HRIS system. Review exit data, analyze trends, and provide recommendations and feedback to People team and leadership.
• Facilitate and provide support on inbound immigration/ mobility scenarios and see through to completion.

• Significant HR/People experience, including substantial experience providing senior-level HR generalist, business partner, or employee relations support.
• Strong…