2nd Line Support Engineer

Location: York Place

Second Line Support Engineer – Managed Services

About the Company
Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part of an in‑office team environment for most of the week.

Culture & Environment
This is a genuinely collaborative workplace where people support each other, share knowledge, and take pride in continuous improvement. You’ll be surrounded by motivated self-starters who enjoy learning, and you’ll have a manager committed to giving you structure, guidance, and a clear progression path.

It’s not all work, though. Expect a lively social culture with regular nights out, team trips, pizza days, and an office complete with a chill-out zone, games consoles, and a pool table. It’s a place where you’re encouraged to bring your full self to work.

The Role
You’ll be joining the team to support a broad range of clients across Scotland. This is an office-based position, ideal for someone currently working in a Managed Services environment or an internal IT support professional eager to transition into MSP work.

You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients.

Technical Experience (desired):
 
Office 365 administration & support
MDM (InTune)
Microsoft Server
Azure AD
Basic networking
SharePoint  If you’re looking for a role where you can grow, be supported, and enjoy coming to work, we’d love to hear from you.

For more information, contact John:
📞 (phone number removed)
📧 (url removed)