IT Support Analyst

IT Support Analyst Edinburgh (MSP Environment)

Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they are looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers.

This is a fantastic opportunity to gain hands‑on experience in a collaborative environment where no two days are the same. You'll be supporting a diverse range of clients, solving real‑world IT challenges, and learning from seasoned professionals who are passionate about what they do.

We’re keen to speak with individuals who bring a positive, can‑do attitude and a genuine desire to grow within the IT industry. If you’ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don’t need to know everything; we value curiosity, initiative, and a willingness to learn above all else.

• A customer‑first mindset and a drive to go the extra mile
• A collaborative spirit and eagerness to support both clients and colleagues
• A hunger to learn and solve problems independently
• You will also need to have a full Driving License for this role!

Experience with the following technologies is a plus (but not essential):

• Microsoft 365 (Office apps, Teams, SharePoint, One Drive)
• Entra  (formerly Azure AD)
• Windows OS & Mac OS
• Basic networking principles

If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed).