ServiceNow Architect

Service Now Architect - SC Cleared - remote - UK

The Senior Service Now Architect will be responsible for designing, governing, and optimising the Service Now platform with a focus on ITSM, CMDB, CSDM, and Discovery.

The role will lead architectural decisions, ensure alignment with best practice frameworks, and support strategic platform development.

Key responsibilities include defining and maintaining the Service Now technical roadmap, designing end-to-end solutions, overseeing CMDB data quality and governance, implementing and maintaining the Common Service Data Model, and ensuring accurate and automated Discovery across the technology estate.

The role will work closely with delivery teams, stakeholders, and platform owners to ensure scalable, secure, and supportable solutions that meet business needs.