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Tier 1 IT Support Engineer — Hybrid MSP

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Lyra Technology Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25500 - 31000 GBP Yearly GBP 25500.00 31000.00 YEAR
Job Description & How to Apply Below
Position: Tier 1 IT Support Engineer — Hybrid MSP Role
A leading technology service provider in Rutherglen, Glasgow, is looking for an IT Support Engineer (Tier
1) to deliver top-notch technical assistance. The role requires a customer-focused mindset and hands-on experience with Microsoft products. Responsibilities include handling support inquiries, managing tickets, and maintaining documentation. The ideal candidate will have at least 1 year of technical support experience and strong problem-solving skills. This full-time position offers a hybrid working schedule and competitive compensation ranging from £25,500 to £31,000 per annum.
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