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Technical Support HelpDesk/Support

Strategic Customer Success & Value Lead

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Skan AI
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Customer Success Manager in the United Kingdom to enhance customer relationships and drive satisfaction. The role involves managing customer engagements, delivering value metrics, and gathering insights for process optimization. Candidates should have 6-12 years of experience in customer-facing roles, preferably in consulting, and a bachelor's degree. Fluency in additional European languages is a plus.
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