Software Engineer, Systems Engineer, Cloud Computing

· Develop a deep understanding of the business context and the systems that make up the platform, and use that insight to build and evolve secure, scalable, and resilient services.

· Work closely with fellow team members - including SREs, QA leads, and automation engineers - to ensure platform reliability and maturity.

· Work closely with delivery leads across delivery teams to define and embed technical standards, architectural direction, and best practices.

· Support delivery teams by removing friction, enabling flow, and providing architectural clarity.

· Enhance developer experience through better tooling, CI/CD pipelines, and streamlined processes.

· Modernise and stabilise legacy systems that are critical to the business.

· Lead initiatives around authentication, observability, monitoring, and infrastructure as code (Terraform).

· Drive standardisation across backend services and APIs to improve consistency and maintainability.

· Produce high-quality technical documentation and provide formal mentoring to engineers across teams.

· Explore and integrate AI-driven tools and capabilities to enhance platform efficiency, developer experience, and operational insight — from intelligent observability to automated documentation and beyond.

· Collaborate with internal stakeholders across the wider organisation (e.g., Operations, Compliance, Service Delivery, IT) to ensure platform alignment with business needs.

· Occasionally consult with customers to provide technical insight or support when platform-related queries arise.

· Overall we are looking for someone hands-on and grounded in real-world engineering challenges - we’re not looking for an ivory tower architect.