Senior Engineer Networks

Job Description

We have an exciting opportunity to join us at Phoenix Group as an experienced Senior Network Engineer
. This role sits within a dynamic environment that combines both project delivery and operational support, offering a high level of variety and impact. We will be hosting a virtual open forum on 04/02/26 at 14:00 if you would like to hear more about this opportunity.

Job Type: Permanent

Location: This role will be based in either our Edinburgh or Birmingham offices with time spent working in the office and at home.

Flexible working: All of our roles are open to part‑time, job share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date: 27/02/2026

Salary and benefits: £55,000 - £65,000 plus an indicative bonus range of 16‑32%, private medical cover, 38 days annual leave, excellent pension, 12× salary life assurance, career breaks, income protection, 3× volunteering days and much more.

We want to be the best place that any of our 6,000 employees have ever worked. We’re Phoenix Group, a long‑term savings and retirement business. We offer a range of products across our market‑leading brands, Standard Life, Sun Life, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re an FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050 and we’re not done yet.

As part of the team, you will also benefit from significant professional development opportunities, including training and hands‑on exposure to multicloud networking technologies across AWS and Azure
. As a Senior Network Engineer
, you will play a key role in delivering high quality network services across both project and operational environments.

• Project Delivery & Design:
  Lead project‑based network engineering activities, including solution design, implementation, and documentation; act as a lead SME across strategic initiatives and project work streams; take full ownership and accountability for network‑related project deliveries, ensuring alignment with strict project timelines and quality standards.
• Operational Support & Stability:
  Ensure the stability, performance, and scalability of all network services across the estate; work closely with BAU incident management teams, providing expert support and taking ownership of network‑related incidents and issues; contribute to continuous improvement activities to enhance service reliability and operational efficiency.
• Lifecycle & Platform Management:
  Manage the lifecycle of Cisco network infrastructure as well as key network security platforms, including Fortigate, Cisco Firepower, Forcepoint, Skyhigh Web Gateway, Forti
  
  SASE; ensure appropriate patching, upgrades, capacity planning, and long‑term evolution of these technologies.

• Provide on‑call and weekend support as required to maintain service continuity and respond to critical incidents.

We’re seeking a high‑performing, self‑motivated individual with strong communication skills and a proactive, customer‑focused mindset. You’ll be a natural team player with excellent problem‑solving ability, and you should have a genuine appetite for professional development and a willingness to embrace new technologies.

• Cisco certified to CCNP level or equivalent experience.
• Strong working knowledge of core network technologies: LAN/WAN, firewalls (Fortigate, Cisco Firepower, Forcepoint) routers, load balancers, web proxies (Skyhigh), virtual networking, network monitoring platforms (Solar Winds, Logic Monitor, PRTG).
• Experience with managed WAN services (MPLS/VPLS) and solid understanding of BGP and OSPF routing protocols.
• Ability to produce high quality technical documentation.
• Experience collaborating with managed service providers and technology partners to support long‑term strategic goals.
• Strong understanding of ITIL incident and change management processes.

• Experience applying security and risk management controls,…