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Hybrid 2nd Line IT Service Desk Analyst
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-04-17
Listing for:
Gold Group Ltd
Full Time
position Listed on 2026-04-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Business Analyst
Job Description & How to Apply Below
A leading IT service provider is seeking a 2nd Line IT Service Desk Analyst for a full-time role in Edinburgh. The candidate should have at least 3 years of experience in IT support, a strong customer service orientation, and knowledge of Microsoft 365. This hybrid role requires collaborative teamwork and a focus on customer satisfaction. Study and driving license are required.
Competitive salary offered, ranging from £28,000 to £35,000 based on experience.
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