Systems, Data & MI Manager

What you’ll be doing

You will be leading the Data Systems & MI Function within 2i, reporting to the VP of Operations. This is a newly established, strategically important role that will shape how 2i uses systems and data to enable organisational performance and scale. The Data Systems & MI function is envisioned as a strategic enabler of organisational performance.

You will design and own systems and data architecture, drive continuous improvement of Net Suite and core enterprise platforms, and modernise 2i's systems through targeted technology and IT enhancements. You will elevate data quality and analytics capability to enable insight-led decision-making, while embedding strong process governance and continuous improvement to ensure systems, data, and ways of working evolve in line with 2i’s ambitions.

You will lead a growing team across five work streams:
System Administration & Improvement, Systems & Data Architecture, Process Governance & Data Quality, Process Capture & Improvement, and Data Analytics & Reporting.

• Define and own 2i's systems and data architecture, ensuring platforms, integrations, and data flows are designed for long-term sustainability
• Design target-state architecture and lead integration requirements across enterprise platforms including Net Suite and Salesforce
• Assess the impact of change and guide solution design to reduce complexity and technical risk
• Align technology decisions to business strategy and future growth plans

• Define and embed process ownership, standards, and controls across key business areas
• Establish data definitions, quality rules, and validation frameworks
• Monitor compliance and data quality, driving remediation and continuous improvement
• Ensure data is accurate and trusted for both operational and strategic decision-making
• Lead the stable, secure administration of 2i's core enterprise systems
• Drive continuous improvement of system functionality, usability, and reliability through automation and integration
• Ensure systems are well-documented and evolve in line with business needs

• Lead the development of consistent reporting, dashboards, and KPIs that support performance management and strategic decision-making
• Champion an insight-led, data-driven culture across 2i
• Oversee the delivery of ad hoc analytics support to internal stakeholders

• Line manage and develop the Systems, Data & IT team, including Analysts and future hires
• Manage stakeholders and their expectations across all levels of the business
• Act as the primary point of contact for systems and data escalations

• Proven experience leading systems, data, or MI functions in a fast-paced, transformational environment
• Hands‑on experience with Net Suite or similar ERP platforms, including configuration and improvement
• Strong understanding of data architecture, systems integration, and data governance principles
• Experience delivering analytics and reporting solutions that drive business decisions
• Demonstrated ability to manage stakeholders at all levels, including senior leadership
• Strong process improvement and change management experience
• Excellent communication skills, written and verbal, with the confidence to engage across the business
• Experience with Salesforce and its integration with finance or ERP platforms
• Familiarity with workforce management tools and associated data flows
• Experience building and developing a team from an early stage

• Strategic thinker who can balance long-term architecture decisions with pragmatic, day-to-day delivery
• Self-starter who can manage their own workload and drive the performance of their team
• Highly tuned communication skills, able to translate technical concepts for non-technical audiences
• Ability to influence and build trust with stakeholders at all levels
• Strong attention to detail, with the ability to instil this in others
• Comfortable working with ambiguity in a growing, evolving organisation

• Career development pathways tailored for your personal and professional learning within 2i, giving clear…