Integrations Consultant - EMEA

About This Role

As our next Integrations Consultant, you’ll be responsible for defining, advising on, and managing the technical requirements for enterprise customers integrating their Ashby ATS instance with our custom-built Workday API. As additional enterprise HCM integrations ship, you may also act as the technical subject matter expert for implementing customers. No matter the integration point, you will work with customers with varying levels of integration sophistication advising on integration best practices, technical configurations, and working with a customer’s internal expert on how to best achieve their goals.

You will use your existing knowledge of both integrations and the products we will be integrating with to consult with our customers, helping them get up and running swiftly with Ashby, so they can ultimately achieve their desired business outcomes. You will partner with Product/Engineering, Implementation Specialists, CSMs, Sales Engineers, and other cross‑functional partners to achieve this.

• Workday Human Capital Management (HCM) Integration
  
  Experience:
  
  Extensive experience managing and executing integrations with Workday Core HCM, defining the work, aligning with stakeholders, communicating the project plan, and delivering results according to agreed expectations. Keep the team on track to ensure milestones are met. A Workday HCM certification is desired. Bonus points for experience with other enterprise‑grade HCM solutions like UKG, ADP, Oracle, and SAP Success Factors. Experience with integrations listed under Integrations on our Ashby Knowledge Base is a plus.
  
  Workday Studio expertise is not required.
• Customer Centricity:
  Adept at understanding customer needs and tailoring implementations. Builds strong relationships with high engagement and communication, acting as proactive guide and advocate throughout the implementation period.
• Change Management:
  Experienced in navigating change management processes and helping customers adapt to new systems.
• Technical Proficiency:
  Solid understanding of a complex product (ideally Ashby) and its technical intricacies; technically curious and creative.
• Consultative:
  Advises customers on best practices specific to their software usage to ensure optimal value.
• Innovative & Principled:
  Proactively addresses thematic customer opportunities and improves processes. Thinks critically to solve problems rather than relying on generic solutions.
• Cross‑functional
  
  Collaboration:
  
  Partners effectively with stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.

• Technical expertise:
  Proven experience in technical solution design and troubleshooting, specifically related to Workday integrations.
• Clear communication:
  Asks clarifying questions and distills complex concepts into simple themes.
• Great listener:
  Acts as the voice of the customer to internal stakeholders to ensure offerings evolve per customer needs.
• Problem solver:
  Thrives at solving complex challenges with innovative, scalable solutions.
• Process oriented:
  Known for details and technical proficiency; seeks to improve processes and workflows.
• Detail oriented and technically proficient:
  Takes pride in internal operations.
• Manages multiple simultaneous projects and prioritizes based on customer and business needs.
• Data‑driven:
  Uses metrics and analytics to inform decisions and measure success.
• Adaptable:
  Navigates change in a fast‑paced, evolving environment, and is willing to be the Workday SME in pre‑sales conversations.
• Coaching:
  
  Sees teaching moments as opportunities and helps customers grow.

• Limited experience leading Workday integrations.
• Looking for a traditional Workday Implementation Consultant role focused on setting up their Workday instance, rather than aligning Ashby configuration with existing Workday.
• Prefer an in‑person role over remote.
• Less interested in customer‑facing roles that require both technical and interpersonal skills.
• Accustomed to defining ideas and strategies but not responsible for execution.
• Prefer working with a simple product rather than a point…