Technical Project & Implementation Manager

Technical Project & Implementation Manager

• Location: Remote
• Contract Type: 9-Month FTC
• Start Date: ASAP

At RTN Mental Health, we’re on a mission to transform the way neurodevelopmental and primary care mental health services are delivered across the UK. As a dynamic and rapidly expanding organisation, we combine clinical excellence with commercial innovation to deliver high-quality, person‑centred care.

From NHS partnerships to private services, we’re redefining what accessible, ethical and effective mental health support can look like, and building clinical pathways that are robust, evidence‑based and genuinely life‑changing.

Our values sit at the heart of everything we do:

Respect at our core, transformation in our actions, nurture in our care.

We are looking for an experienced and highly organised Technical Project & Implementation Manager to lead a critical programme of digital transformation across RTN Mental Health. This is a high‑impact role focused on strengthening our digital infrastructure, improving compliance, and implementing core operational systems that support safe, effective and scalable service delivery. Working closely with the Director of Digital and Technology, you will play a central role in moving the organisation from siloed, manual ways of working to a secure, compliant and integrated digital environment.

You will lead the delivery of key priorities including DSPT compliance, the implementation and optimisation of core clinical and business systems, the transition from Google Workspace to Microsoft 365 and SharePoint, and the migration of unmanaged data into secure, version‑controlled platforms.

This role will suit someone who combines strong project delivery skills with a practical, hands‑on approach. You will be confident working across technical, operational and non‑technical teams, bringing clarity, structure and momentum to complex change.

Above all, you will help build the systems, processes and governance needed to support a growing healthcare organisation, while ensuring change is delivered in a way that is collaborative, well‑documented and supportive for staff.

• Lead the project to achieve compliance with 172+ mandatory NHS DSPT Category 2 controls
• Track, manage and coordinate compliance actions to support contract continuity
• Identify infrastructure and governance gaps and drive remediation activity
• Support the development of a secure, compliant and well‑controlled digital environment

• Lead the configuration and rollout of key systems, including Medicus, CRM and finance platforms
• Manage the transition from Google Workspace to Microsoft 365, including the implementation of Share Point
• Support data and system migration activities to improve efficiency, control and usability
• Ensure systems are implemented in a way that is practical, sustainable and aligned to organisational needs

• Reduce reliance on unmanaged spreadsheets and manual workarounds
• Lead the migration of critical information from Google Sheets into secure, structured systems
• Improve data handling, version control and day‑to‑day operational workflows
• Help create a more efficient and resilient digital foundation across the organisation
• Work alongside the Director of Digital and Technology to manage external MSP and vendor relationships
• Monitor delivery against technical requirements and expected standards
• Support oversight of third‑party services to ensure they meet business, compliance and clinical safety needs
• Escalate issues appropriately and drive resolution where required

• Develop clear documentation, SOPs and repeatable processes to reduce reliance on undocumented knowledge
• Support staff training and adoption of new systems and processes
• Communicate change clearly and effectively with both technical and non‑technical stakeholders
• Help create confidence and capability across teams as new ways of working are embedded

• Drive delivery in a fast‑paced, turnaround‑style…