UX​/UI Developer

What You'll Do

• Build, configure, and maintain in-app guides and messages (onboarding, feature education, tooltips, banners, surveys) using Pendo.
• Use HTML, CSS, and light JavaScript to customize the look, feel, and behavior of in-app experiences.
• Use analytics and reporting to measure the effectiveness of in-app experiences and identify opportunities for improvement.
• Create dashboards and reports to track engagement, adoption, and outcomes of in-app messages and guides.
• Iterate on in-app experiences based on data, experimentation, and customer feedback.
• Facilitate core Scrum ceremonies and ensure clear outcomes and follow‑ups.

• 3–5 years of experience in UX or UX/UI design, with a strong interest in transitioning into UI development
• Working knowledge of HTML and CSS, with JavaScript used to customize or enhance in-app experiences.
• Strong understanding of user workflows, user journeys, and customer‑centric design.
• Hands‑on experience using analytics and reporting to evaluate in-app experience effectiveness.
• Experience working in a Product‑Led Growth (PLG) environment where in‑product experiences support onboarding, adoption, cross‑sell and engagement.
• Ability to translate data and insights into concrete improvements in in‑app messaging and guidance.
• Comfortable collaborating cross‑functionally with Product, UX, Analytics, and Engineering teams.
• Experience supporting Agile delivery by facilitating key ceremonies, aligning with the Product Owner, and driving clear action items.

• Familiarity with SaaS product metrics such as engagement, feature adoption, or retention.
• Experience working in SaaS or B2B product organizations.
• Experience working with distributed or global teams.
• Scrum Master certification (CSM, PSM, or equivalent) or demonstrated equivalent experience.

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid Volunteer Days per year
• Employee Stock Purchase Program
• Fund‑raising opportunities as part of our giving program
• N‑ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility