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Service Desk Lead - Hands-On IT & Service Excellence
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-03
Listing for:
Be-IT
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
Be-IT is seeking an experienced IT Service Desk Team Leader in Edinburgh to drive a high-performing service culture. In this hands-on leadership role, you will oversee the IT Service Desk and manage a small team, ensuring effective service delivery while enhancing processes and user experience.
The ideal candidate will have proven experience in a Service Desk leadership role, strong technical skills across Microsoft 365 and Intune, and a solid understanding of ITIL processes. The position offers a competitive salary and benefits package.
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