Service Design & Introduction - ITIL
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-06
Listing for:
Methods Business and Digital Technology
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Methods Business and Digital Technology Limited is a £100M+ IT Services Consultancy who has partnered with central government departments and agencies to transform the public sector in the UK.
They are looking for a Service Design & Introduction - ITIL expert with a strong track record in delivery and execution of service design and architecture, ideally with ITIL Foundation Certificate or Service Design Lifecycle module.
Requirements- Strong track record in delivery in a similar role
- Proven experience and execution of service design/architecture and Introduction
- ITIL Foundation Certificate (minimum) or Service Design Lifecycle module
- Experience of working in a high‑pressured environment
- Supplier management experience
- Experience in case management toolsets – preferably Service Now
- Excellent working knowledge of Microsoft Office – particularly Excel
- Proven experience in communicating with a variety of stakeholders at different levels
- Strong team working skills
- Able to work without supervision
- Development
- Wellness
- Flexible Working
- Social Time Off
- Volunteering
- Pension
- Life Assurance
- Private Medical Insurance
- Worldwide Travel Insurance
- Enhanced Maternity and Paternity Pay
- Travel
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