Platform Analyst

Platform Analyst

We’re currently seeking an experienced professional to join our team as Platform Analyst. The purpose of this role is to lead the initiation of projects, capture and define requirements through to delivery, and assist in prioritised change for Transaction Management.

• Drive the delivery of the platform roadmap (in JIRA), coordinating with Product Owners, Account managers, Operations and Technology, including development of training material, guides and specifications to assist client onboarding.
• Track onboarding of clients to strategic Transaction Capture channels to ensure achievement of annual digital adoption targets.
• Deliver demonstrations of platform and channel capabilities to clients and internal stakeholders, ready support teams for new digital capabilities, ensuring operating models are documented and agreed with stakeholders in a consistent format.
• Be responsible for functional delivery, supporting end‑to‑end delivery life cycle to ensure deadlines are met across the transaction management platform, analysing problem statements and defining requirements.
• Support delivery of complex, high‑risk and cross‑functional/cross‑product programmes and ensure appropriate alignment with HSBC Functional Instruction Manuals and Risk Frameworks.
• Participate in continuous improvement of the platform’s and wider HSBC approach to managing change, including identifying best practice both internally and externally.

• Significant track record of successful change delivery within a financial services environment, expertise in Data Analysis, Data Mapping and Business Analysis with familiarity of Change Management and Agile Principles.
• Good understanding of technical build, test and deployment technologies, flexibility, adaptability and solid relationship management skills.
• Exposure to working with technology teams with ability to work with senior stakeholders and business sponsors – strong communicator both verbal and written.
• Self‑starter who takes accountability and ownership for coordinating and planning key activities with project management and reporting expertise through JIRA.
• Understanding of digital capabilities and industry landscape with knowledge of Custody, Treasury and Fund Administration services.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We’re dedicated to creating diverse and inclusive workplaces. HSBC is a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.