Automation and Workflow Architect

The Role

As an experienced Automation & Workflow Architect, you’ll require deep expertise in systems thinking and process mapping. Moving a level above early‑career execution, the successful candidate will look beyond isolated tasks to architect solutions across workflows using Gemini and API integrations. The industry expectation is that you will bring a native understanding of prompt engineering for automation. This role suits someone who combines strong technical capability with a proactive, problem‑solving mindset and enjoys turning ideas into practical solutions.

You’ll work closely with operational teams and stakeholders to map out system logic, identifying core commonalities across the account to structure our strategic workflow priorities. Additionally, you will be expected to utilise data tools to quantitatively track, measure, and present the clear ROI results of your solutions to leadership.

Key Responsibilities

This is a fast‑paced, impact‑driven role where innovation, ownership and continuous improvement are key.

Automation & Solution Development

• Designing and implementing automation tools and workflows to improve efficiency
• Developing scalable, sustainable solutions across business functions
• Translating operational challenges into practical technical solutions
• Supporting the development and optimisation of internal systems and processes

• Identifying inefficiencies and opportunities for automation
• Recommending and implementing smarter ways of working
• Supporting continuous improvement initiatives across teams and services
• Leveraging technology to reduce manual effort and improve consistency

• Working closely with teams and stakeholders to understand operational requirements
• Providing technical guidance and support throughout automation projects
• Communicating ideas, progress and recommendations clearly and effectively

• Monitoring the effectiveness and reliability of automation solutions
• Troubleshooting issues and implementing improvements where required
• Supporting the ongoing evolution of tools, systems and workflows

What We’re Looking For

You’ll thrive in this role if you:

• Enjoy solving problems and improving how things work
• Have strong technical, data architecture and analytical capability
• Are a natural systems thinker who looks at end‑to‑end organisational logic rather than individual isolated tasks.
• Have a mindset that thinks quantitatively, to prove the commercial and operational ROI of your work.
• Are confident working across both technical teams and business leadership
• Communicate clearly and work effectively with stakeholders
• Take ownership and approach projects proactively with a strategic mindset
• Are curious, adaptable and motivated by continuous improvement

Experience

We hire for attitude as much as experience. A growth mindset and strong sense of accountability go a long way.

• Proven Experience:
  
  4–6 years’ established professional experience in a technology‑focused or workflow automation environment
• Process Mapping & Systems Thinking:
  Demonstrable experience in workflow mapping, process logic design, and the use of data schemas to identify business commonalities.
• AI Architecture & Integration:
  Practical experience building integrated solutions across AI platforms, utilising prompt engineering for automation and connecting systems via APIs.
• Data & ROI Analytics:
  Proven ability to use data tools to measure, track, and quantitatively present automation performance metrics.
• Experience across the full application lifecycle (design, build, deploy, maintain)
• Strong programming experience (e.g., JavaScript, Python, Java or similar)
• Solid understanding of SQL databases, data modelling and query optimisation
• Strong analytical and problem‑solving skills
• Confidence working with multiple systems, tools and technologies in a fast‑paced environment

• Experience working within the Google ecosystem (Workspace, Cloud, Looker Studio, etc.)
• Knowledge of APIs, system integrations, networking and cloud environments
• Experience supporting production…