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Service Management Leader: Platform

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: FNZ
Full Time position
Listed on 2026-07-12
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: UK Service Management Leader: Platform Performance
Location: City of Edinburgh

FNZ in Edinburgh is seeking a client-facing Technology Service Manager to oversee transparency, governance, and communication of platform service performance. You will present availability, trends, and incident status to client CIO/CTO and senior teams, ensuring clarity and business relevance.

You will drive continual service improvement across infrastructure, production support, and vendor ecosystems, manage major incidents, and coordinate with FNZ partners to reduce risk and improve uptime.

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