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Senior Enterprise Tools Engineer — Automation & AIOps Lead

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Genesys
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    SRE/Site Reliability
Job Description & How to Apply Below

Genesys in the United Kingdom is seeking a Senior Enterprise Tools Engineer specializing in Enterprise Platforms and Tools to own the operational health of Jira, Confluence, Figma, Lucid, and other SaaS platforms used across the enterprise.

You will lead reliability improvements, automation initiatives, and feature rollouts while partnering with Cloud, IAM, Security, and Service Now teams, mentoring junior engineers, and shaping AIOps practices for proactive operations.

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Position Requirements
10+ Years work experience
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