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Enterprise SaaS Support Lead

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Figma
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
Job Description & How to Apply Below

Figma in London is seeking an Enterprise Specialist on the Product Support team to partner with the Enterprise Support Manager and deliver high-quality support to strategic customers. You will diagnose issues and guide cross-functional teams across Sales, Product, and Engineering, building trust and advocating for customers.

This full-time hybrid role from our London hub focuses on resolving complex use cases, improving support delivery, and enabling scalable processes across the enterprise

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