Network Support Engineer

Network Support Engineer

Scotland-Occasionaltraveltoofficein Edinburgh

Schedule: 4 Day week Rotating shift (includes nights/weekends)

Salary Up to £65,000

As a Security Services Engineer, youll gain hands-on experience protecting live production environments from DDoS attacks and other network threats you will be working shoulder-to-shoulder with customers when the pressure is highest.

The Role:

• Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).

• Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.

• Support customer maintenance, upgrades, and technical communications.

• Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.

• Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team.

• Continuously level up your expertise across cybersecurity, networking.

What were looking for:

• 12 years experience...