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Advanced Technical Support Engineer – Networking & SaaS
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-30
Listing for:
Nice Ltd.
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
Job Description & How to Apply Below
NiCE Ltd. in the United Kingdom is seeking an experienced Technical Support Engineer to join our global team. You will provide advanced technical support for our software solutions, diagnose complex issues, and collaborate with customers to minimize downtime.
The role demands deep knowledge of networking, SaaS platforms, and database tech, along with strong communication and mentoring skills. You will work in a hybrid environment and contribute to process improvements and knowledge base content.
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