Global IT Support Specialist — 24/7 Service Desk
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-12
Listing for:
Tevapharm
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Teva is hiring for a Technical Service Desk Agent to support end users across a range of IT products and services. You will verify entitlements, troubleshoot, and resolve tickets or route them to appropriate teams, following standard incident management workflows.
The role requires 1–3 years of service desk experience, ITIL awareness, and hands-on with Service Now, MS Outlook/Exchange, VPN issues, and O365. A flexible hybrid working setup is possible in the UK.
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