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Technical Support Engineer — AI Legal Platform
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-17
Listing for:
Wordsmith AI
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Wordsmith is hiring a Support Engineer in Edinburgh to provide fast, thoughtful, technically rigorous help to customers. You will own technical questions from first response through resolution, reproduce reported behaviour, investigate the root cause, and explain outcomes clearly.
This role involves investigating application behaviour at a technical level, reading logs, and potentially proposing code fixes through our engineering review and release process.
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