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Edinburgh-Based AI Legal Support Engineer
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-17
Listing for:
Wordsmith AI Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Wordsmith is seeking a Support Engineer in Edinburgh to provide fast, thoughtful, and technically rigorous help to customers. You’ll own inquiries from first response through resolution, diagnose using logs and traces, and collaborate with Engineering to implement fixes.
The role supports a follow-the-sun model with alignment to regional hours. You’ll read logs, use diagnostics, and communicate clearly with customers while maintaining ownership of cases and contributing to knowledge bases and
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