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1st Line IT Support Technician | Microsoft 365 & Helpdesk
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-24
Listing for:
Eden Scott
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Eden Scott is recruiting for a 1st Line IT Support Technician in Edinburgh. The role centres on delivering excellent customer service while resolving a range of issues across primarily Microsoft 365 and end-user devices. You will be the first point of contact, handling requests via phone, email, and ticketing systems.
The successful candidate will combine technical understanding with strong customer skills and be eager to develop a career in IT within a fast-growing MSP environment.
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