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Senior IT Support Lead — White-Glove, Global
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-30
Listing for:
IFS
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
IFS is seeking a Senior IT Support Engineer to join IT Operations at the Staines HQ. You will deliver high-quality Level 2 support, mentor junior engineers, manage incident resolution, and ensure SLA adherence across global time zones.
This role requires White Glove service for executives and VIP users, with strong ITIL practices and proactive system monitoring. On-site, 5 days a week, you will collaborate across IT functions to improve processes, documentation, and user experience, while
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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