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CRM Journey Architect: Automated, Data-Driven Personalization
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-31
Listing for:
F. Hoffmann-La Roche AG
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
CRM Systems & Management -
Marketing / Advertising / PR
CRM Systems & Management
Job Description & How to Apply Below
Roche in the United Kingdom seeks a Journey Orchestrator to design and deploy world-class customer experiences by building complex journey logic in CRM and marketing automation platforms. You translate briefs from Marketing and Medical Affairs into automated journeys, ensuring cross-channel consistency and coaching colleagues for simpler builds.
This role sits at the intersection of data, technology and customer experience, focusing on quality assurance and scalable templates that meet
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