Escalation Engineer - Internal Tooling & AI Enablement
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-03
Listing for:
Jobs Paloaltonetworks
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Palo Alto Networks is seeking a senior
Supportability & Tooling engineer to build internal tools and AI-powered diagnostics for the Cortex platform. You will enable TAC engineers and translate complex issues into scalable utilities, empowering global teams to scale support for our leading security solutions.
In this role you will integrate AI APIs, develop dashboards, and collaborate with Product Management to reduce ticket friction while advancing training materials and documentation.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×