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Escalation Engineer: Microsoft 365 & Cloud Infra
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-05
Listing for:
Thomas & Dessain
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Azure, IT Support
Job Description & How to Apply Below
Thomas & Dessain is seeking an IT Support specialist to deliver advanced support for Microsoft 365 and Azure, handling escalations and complex technical issues. You will diagnose desktop, networking, server and cloud-related problems, supporting clients across environments while maintaining high service quality.
In this fast-paced managed services setting, you will work with the Service Delivery team to ensure efficient operations, continuous improvement, and strong client satisfaction both
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