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IT Service Delivery Specialist — Optimize & Elevate ITSM
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-08
Listing for:
Technopride Ltd
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Business Analyst, IT Specialist, Systems Analyst
Job Description & How to Apply Below
Techno pride Ltd in the United Kingdom seeks a Service Delivery Analyst to monitor, improve, and report on IT service delivery across internal teams and third-party providers.
You will drive incident resolution, manage escalations, and ensure service performance aligns with SLAs while supporting cybersecurity and continuity documentation. Strong ITSM knowledge and Service Now experience are essential.
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