Senior IT Operations & Service Delivery Lead
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-10
Listing for:
Defra - Department for Environment, Food and Rural Affairs
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, IT Specialist
Job Description & How to Apply Below
The Veterinary Medicines Directorate (VMD) is looking for an IT Operations and Service Management Lead to join its IT Operations team. This is a hands-on role focused on reliable day-to-day IT service delivery, incident and service desk operations, and live service support.
You will coordinate incident, request, change and problem handling, use Jira Service Management for ticketing, support end-user devices and Microsoft 365, and work with suppliers and SOC functions to drive service
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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