Senior ML Scientist, Customer Ops — Automate & Route

Monzo is seeking a Machine Learning Engineer in Operations to transform customer service using state-of-the-art ML techniques, including LLMs, to build a human-in-the-loop system that augments automation with COps. You will be one of four ML engineers embedded in product squads, collaborating with data scientists, engineers, PMs, researchers and designers.

You will own end-to-end ML initiatives, shipping production-ready models and intelligent routing for customer support at scale, with a focus

We are looking to fill the Senior ML Scientist, Customer Ops — Automate & Route Support position at Embedded Shishya in United Kingdom.

We are seeking a motivated Senior ML Scientist, Customer Ops — Automate & Route Support to join Embedded Shishya in United Kingdom.

Consider building your career as a Senior ML Scientist, Customer Ops — Automate & Route Support at Embedded Shishya.