AI Platform Engineer
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-28
Listing for:
M&G
Full Time
position Listed on 2026-09-28
Job specializations:
-
IT/Tech
SRE/Site Reliability, AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
- The AI and Data Platforms team designs, builds and runs the platforms that enable our organisation to adopt AI and data capabilities. We own the full platform lifecycle, from architecture and engineering through to operations and continuous improvement
- As an AI Platform Engineer, you’ll extend our platform capabilities, embed AI and automation into platform operations, and help teams across the business adopt AI solutions safely and effectively
- This is a hands‑on engineering role that combines feature delivery with responsibility for resilience, observability, governance and measurable outcomes
- You’ll work closely with Product Owners, Architects, Engineers, Security teams and business stakeholders to deliver secure, scalable and reliable platform capabilities
- Design, build and deliver new platform capabilities across a multi‑cloud environment
- Contribute to solution design, technical decisions and implementation
- Build production‑ready services, APIs, automation and platform components
- Apply modern engineering practices, including automated testing, CI/CD, infrastructure as code, security by design and observability
- Take platform capabilities from initial design through to production use and ongoing improvement
- Apply AI and agentic capabilities to improve platform operations and engineering workflows
- Build automation and agents that support environment provisioning, onboarding, access management, fault diagnosis and remediation
- Automate the operational lifecycle of environments, work spaces, resources, agents and permissions
- Develop self‑service capabilities that reduce manual effort while maintaining appropriate controls
- Evaluate emerging AI capabilities and recommend practical approaches to adoption
- Design solutions that remain reliable and predictable when failures occur
- Build for known failure modes using appropriate retry, isolation, recovery and service degradation patterns
- Test recovery processes and use the results to strengthen platform resilience
- Implement monitoring, alerting, telemetry and operational dashboards
- Define and track service measures that reflect user needs and platform performance
- Investigate and resolve operational issues, continuously improving platform reliability and user experience
- Build reporting, telemetry and analytics that provide clear visibility of platform usage, cost, performance and outcomes
- Support the definition and tracking of KPIs, OKRs and service measures
- Develop reporting that demonstrates adoption and business value to technical stakeholders and senior audiences
- Use operational and user data to guide platform decisions and continuous improvement
- Work with engineering, data and business teams to design, integrate and support AI use cases
- Help teams move AI use cases into secure and reliable production environments
- Develop reusable patterns, standards, documentation and self‑service capabilities
- Support user onboarding, enablement and go‑live activities
- Share knowledge and promote consistent engineering practices across teams
- Gather feedback and use it to improve the platform and user experience
- Make sure platform capabilities align with enterprise security, governance, privacy and risk requirements
- Support the explainability, auditability and transparency of AI‑enabled capabilities
- Apply appropriate controls and guardrails throughout the AI lifecycle
- Work with data governance, cataloguing, lineage and access‑management capabilities where required
- Contribute to a strong control environment and support the responsible adoption of AI
- Delivering secure, scalable platform capabilities used by multiple business teams
- Moving AI use cases into production with appropriate reliability, observability and governance
- Replacing routine manual activity with…
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