Customer Outcomes Insights Lead
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support
Motability Operations Ltd is seeking a customer insight & analytics specialist to lead the design and delivery of an outcomes insight programme that demonstrates customers understand MO products, services and communications. The role sits in the Customer Insight & Analytics team and reports to the CX Insight Lead.
You will work closely with Legal & Compliance, In-life Customer Service, Operations, Finance, Marketing Communications, CX and Tech to bring together customer research, behavioural
The Customer Outcomes Insights Lead role at Motability Operations Ltd is now open for applications in City of Edinburgh, Scotland, United Kingdom.
The position is based in City of Edinburgh, Scotland, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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