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Chief IT Service Management & Resilience Leader

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Tesco
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 117000 - 143000 GBP Yearly GBP 117000.00 143000.00 YEAR

Job Description & How to Apply Below

Location: City of Edinburgh

Tesco Insurance and Money Services is seeking a Head of IT Service Management to lead ITIL-aligned service delivery across internal and external customers. Reporting to the CIO, you’ll drive governance, performance, and continual improvement of IT services, with responsibility for 24/7 operations, resilience, and regulatory compliance.

The role requires strategic leadership, strong stakeholder engagement, and responsibility for budgets and outsourcing relationships.

The following opportunity is for a Chief IT Service Management & Resilience Leader with Tesco.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of Edinburgh, Scotland, United Kingdom.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 117..

We aim to respond to suitable candidates as soon as possible.

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