Logistics Coordinator

We are seeking a highly organised and detail-oriented Logistics Coordinator. This role sees the individual working within a small team to help oversee daily logistics operations, coordinate shipments, maintain accurate records and support the wider operations team to ensure timely delivery and excellent customer service.

• Arrange and track inbound and outbound shipments, ensuring timely delivery.
• Check inbound stock orders for storing or assembly, order picking and dispatching.
• Assemble kits from scratch with all relevant components and paperwork as directed ready for dispatch and part-assembly of other kits.
• Handle inbound biological samples, ensuring their viability and prepare outbound samples for shipping to laboratories by ensuring samples are stored and packaged securely in accordance with laboratory requirements.
• Carry out accurate stock checking and replenishing.
• Prepare and verify shipping documentation.

• Maintain accurate records across logistics and inventory management systems.
• Liaise with couriers and customers to ensure needs are consistently met.
• Update shipment status, delivery dates and stock levels.
• Assist the Logistics Team in implementing effective processes and ensuring continuous improvement throughout the logistics operations.
• Adhere to relevant health and safety regulations.

• Provide clear delivery updates to internal teams and customers.
• Resolve logistics-related queries in a timely and professional manner.
• Work closely with the wider Customer Service and Operations teams to optimise customer fulfilment processes.

• Strong organisational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage multiple priorities.
• High attention to detail and accuracy.
• Problem-solving mindset with the ability to adapt to changing situations.
• Excellent IT skills with the ability to quickly learn new systems and processes with a strong technical aptitude.

Essential:

• Experience in a logistics, supply chain or coordination role.
• Knowledge of domestic and international shipping processes.
• Understanding of inventory management.

Desirable:

• Experience using WMS systems.
• Knowledge of customs and compliance requirements.

Experience working in a fast paced logistics environment would be an advantage.

Full-time, Permanent

£26,437 per year

• Company pension
• Free parking
• Private medical insurance

• Are you able to reliably commute to Edinburgh?

• United Kingdom (required)

In person