Maintenance Manager

We're supporting a leading Build-to-Rent operator in the search for a proactive and customer-focused Maintenance Manager to join one of their flagship residential communities. This is an opportunity to take ownership of maintenance operations within a high-quality residential environment, leading a small on-site team while overseeing contractor performance, compliance, defect management, resident satisfaction, and the day-to-day upkeep of the development.

Reporting directly to the General Manager, you'll play a key role in ensuring the building remains safe, compliant, and exceptionally well-maintained, while delivering a first-class living experience for residents.

Key Responsibilities:

Lead day-to-day maintenance operations across a large residential development Manage and support the on-site maintenance team Oversee contractors, suppliers, and defect remediation works Ensure health & safety, fire safety, and statutory compliance standards are met Coordinate reactive and planned maintenance activities Manage apartment inspections, turnarounds, and resident move-in/move-out works Monitor maintenance performance, work orders, and compliance records Deliver excellent resident service while supporting the overall operation of the community Your Requirements:

Experience with in BTR, PBSA, residential property, hospitality, or a similar customer-focused environment Previous experience managing contractors and service providers Strong understanding of health & safety, compliance, and building operations Team leadership or supervisory experience Ability to manage multiple priorities and maintenance projects effectively Hands-on approach with the confidence to undertake minor maintenance works when required Strong communication, stakeholder management, and customer service skills Proactive, organised, and solutions-focused, with a commitment to high standards and resident experience What's On

Offer:

Annual performance-related bonus Monday to Friday working pattern Minimal out-of-hours callout requirements Modern, well-invested residential environment Visible leadership role with genuine autonomy Supportive and collaborative team culture Opportunities for future progression within a growing sector