Cleaner, Cleaning Services

Role

Title:

Cleaner (12 positions available)

Grade and Salary: Grade 3, £24,546 - £24,700 per annum

FTE and working pattern: Per contract, 5/7 including weekends and statutory days, monthly rosters subject to change. Additional hours required at peak times

Reward and Benefits
: 28 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards calculator:  to see the value of benefits provided by Heriot-Watt University.

Hospitality Services consists of Residential and Cleaning Services, the in-house retail Catering operations, Events and Conferences and the Accommodation and Front Desk teams.

Hospitality Services and all its teams have a dual focus of supporting the Students and Academic Schools whilst generating income from the use of facilities and its activities.

All the teams are very customer focused and the collective objective is:

To Deliver high Quality Consistent Services at all times in a Sustainable, Viable and Professional manner to all customers.

Residential and Cleaning Services is the largest of the teams that make up Hospitality Services and is responsible for cleaning all accommodation whether residential, academic or third party on the Edinburgh Campus and;

• Enhancing the Reputation of the University
• Supporting the Experiences of our Students
• Helping to Deliver the University’s Objectives.

To ensure an effective and efficient operation of cleaning services within the Heriot Watt University Riccarton campus. To participate in the day-to-day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition.

To actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university by keeping student accommodation and University offices, meeting rooms and lecture theatres clean and tidy and fit for use.

• To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures
• Use appropriate equipment and machinery, reporting any faults to Cleaning Supervisor
• Work within and ensure service level agreements are met
• Support line management to deliver a flexible, efficient and professional service to all our customers
• Report repairs, faults and maintenance to Cleaning Supervisor

These are the criteria on which the short-listing and recruitment selection will be made.

Domestic/hotel cleaning experience desirable although full training will be given.

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work…