Cleaning Services Supervisor

Location: On site / Edinburgh, UK job type: Permanent / Full-time Sector and subsector: Facilities Management | Cleaner Hourly Fixed salary:£ 13.95

Location:

Edinburgh International Conference Centre (EICC)

Cleanmaster is extremely proud to be delivering the professional cleaning services for the Edinburgh International Conference Centre (EICC). The EICC is a premier global destination for conferences and events situated in the Heart of Edinburgh city centre. We are looking for an experienced and motivated Cleaning Services Manager to lead our cleaning operation at the EICC and ensure the highest standards of cleanliness and presentation are maintained across the venue.

This is a fast-paced, event-driven role where no two days are the same. From conferences and exhibitions to major events, you will play a key role in ensuring the venue is presented to an exceptional standard for clients, delegates, visitors and the EICC team.

As Cleaning Services Supervisor, you will ensure all conference rooms, event spaces, washrooms and public areas are clean, hygienic and ready for Edinburgh's major conferences, exhibitions and events.

You will lead and support the cleaning team, coordinate duties around the events schedule and work closely with the EICC team to deliver a safe, efficient and consistently high-quality service.

The role requires excellent organisational and leadership skills, as well as the flexibility to respond to changing event requirements. Your normal working pattern will be 37.5 hours per week. This will include evenings and weekends, although this may vary depending on the EICC's event schedule.

Oversee the daily cleaning operation, ensuring all conference rooms, event spaces, washrooms and public areas are clean, hygienic and ready for use. Coordinate the cleaning team around the event programme and maintain agreed client standards.

• Check attendance and allocate duties according to staffing levels, event timings and cleaning priorities.
• Brief staff on the day's events, room requirements and any special instructions.
• Monitor performance and provide practical support and guidance.
• Arrange cover for absences and breaks to maintain service throughout the day.

• Inspect conference rooms, reception areas, corridors, washrooms and staff facilities.
• Check that scheduled cleaning tasks are completed to the required standard.
• Arrange prompt corrective cleaning where standards fall short.
• Complete inspection checklists and maintain accurate cleaning records.

• Review the daily event schedule with the venue or events team.
• Ensure rooms and public areas are ready before delegates arrive.
• Coordinate cleaning between sessions, during breaks and after events.
• Respond promptly to spillages, urgent requests and changes to the event programme.
• Keep cleaning activity discreet and minimise disruption to delegates and organisers.

• Ensure regular washroom inspections are completed and recorded.
• Monitor supplies of soap, toilet rolls and hand towels.
• Check that entrances, refreshment areas and other busy spaces remain clean and presentable.
• Arrange additional cleaning during periods of high footfall.

• Check that staff follow site procedures, risk assessments and COSHH instructions.
• Ensure correct use of PPE, colour-coded equipment and warning signs.
• Check cleaning equipment before use and remove defective items from service.
• Ensure chemicals and equipment are stored securely and access routes remain clear.
• Report hazards, accidents, damage and maintenance defects promptly.

• Monitor…