Facilities Duty Manager

Facilities Duty Manager – Sodexo – Edinburgh, Scotland

Full time – Shift Pattern: 0700‑1530 and 1300‑2100 (incl one weekend in
3). Salary: £35,360 per annum plus Sodexo employee benefits.

We are looking for an experienced Facilities Duty Manager to lead the delivery of high‑quality services across the Johnnie Walker Experience. This role is responsible for overseeing cleaning, security and general facilities operations, ensuring exceptional service standards and a five‑star visitor experience.

• Lead, motivate and develop the onsite Sodexo team to deliver excellent operational performance.
• Manage all facilities services in line with agreed specifications, budgets and KPIs.
• Maintain strong relationships with client representatives, ensuring high levels of customer satisfaction.
• Ensure compliance with all Health & Safety, environmental and legislative requirements.
• Oversee stock control, procurement and invoice management.
• Recruit, train and support staff, ensuring effective induction and ongoing development.
• Drive continuous improvement and identify opportunities to enhance service delivery.

• Proven experience managing facilities services in a dynamic, high‑profile environment.
• Strong leadership, communication and relationship‑management skills.
• Highly organised with the ability to prioritise and work independently.
• Experience achieving financial, quality and customer service targets.
• Confident using IT systems for reporting and compliance.
• NEBOSH qualification desirable.

• Unlimited access to an online wellbeing platform.
• Employee Assistance Programme (EAP) including legal and financial advice.
• 24‑hour virtual GP Service.
• Sodexo Discounts Scheme.
• Pension Plan.
• Learning and development tools.
• Bike to Work Scheme.

Sodexo is an inclusive, disability‑confident employer and welcomes applications from people with diverse backgrounds and identities. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria.