Senior Property Maintenance Officer

Hours:

35 hours per week
Salary: EVH Grade 8 - PA28 - PA31 (£48,597 - £52,578)

Location:

Ardrossan

Full Time

We are looking to recruit an experienced, proactive Senior Property Maintenance Officer to join our busy Investment Services Team and play a critical role in leading and driving the repairs team to ensure excellent, prompt service delivery for all our customers.

The Senior Property Maintenance Officer will play a vital role in ensuring our homes are safe, well maintained and ready for our tenants. As a key member of the Investment Services team, you will oversee the delivery of high quality reactive repairs, ensuring works are carried out efficiently, cost effectively and in line with policy, legislation and compliance standards.

You will take ownership of the voids process, ensuring properties are inspected, specified and completed on time and within budget.

Reporting to the Asset & Compliance Manager, you will guide and support a team of Property Maintenance Officers and manage contractor performance. You will work closely with colleagues across the organisation to provide a seamless experience for tenants, ensuring repairs are completed right first time and that customer satisfaction remains at the forefront of everything we do.

• Lead and support our Property Maintenance Officers, driving high standards and a culture of continuous improvement.
• Use data and KPIs to spot trends, improve service delivery and support asset planning.
• Ensure delivery of a first class customer experience.

• Strong technical knowledge of property maintenance and housing legislation.
• Experience managing reactive repairs, voids, inspections and contractor performance.
• A proactive, solutions focused approach.
• Commitment to quality, safety and exceptional customer service.

• Generous leave entitlement of 40 days
• Company pension scheme with 10% employer contributions
• Access to a cash health plan
• Agile working policy supporting work life balance
• Modern office base with free onsite parking and transport links

If you are ready to bring your skills, enthusiasm and commitment to this role, we would love to hear from you. Please see the attached Job Description and Person Specification or click "Apply Now".