More jobs:
Customer Service Team Manager
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-25
Listing for:
Search
Full Time
position Listed on 2026-02-25
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Search Edinburgh, Scotland, United Kingdom
Customer Service Team ManagerThis range is provided by Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Mid-Senior level
Employment typeFull-time
Job functionManagement
IndustriesUtilities
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×